Production ReadySaaS CRMAI Automation

Call Audit & Customer Timeline

Complete customer-wise calling history with agent, attempt number, disposition, recording, remarks, follow-up and drill-down chains.

Dialer QueueCall LogsDialer Reports

Logged In

Catechu Admin

Customer Calling Timeline

Complete Call Audit Workspace

Track every customer attempt with agent, call status, disposition, sub-disposition, recording, remarks and next follow-up.

Rows

50

Page

1

Total

661

Audit

Total Calls

661

Filtered call attempts

Audit

Connected

661

100% connect ratio

Audit

Missed Calls

0

0% missed/failed

Audit

Outgoing

661

Dialer outgoing flow

Audit

Talk Time

974:38

Total talk duration

Audit

Avg Duration

01:28

Connected call average

Agent-wise Chain

Top agents by call volume.

Meghna

126

Connected 126 • Missed 0 • Talk 111:47

Bhaivshya Rawat

90

Connected 90 • Missed 0 • Talk 90:53

Manish Kumar

58

Connected 58 • Missed 0 • Talk 50:39

Manonita

53

Connected 53 • Missed 0 • Talk 68:32

Pawan Kumar

44

Connected 44 • Missed 0 • Talk 90:28

Ayushi Kant

43

Connected 43 • Missed 0 • Talk 48:27

Disposition-wise Chain

Disposition and sub-disposition breakup.

Answered

661

No Sub-disposition: 661

Date-wise Chain

Daily connected and missed call summary.

2026-10-04

661

Connected 661 • Missed 0

Customer Call History

Showing 50 rows on page 1 of 14. Total matched calls: 661.

Page 1 / 14
Date / TimeCustomerAgentDirectionStatusDispositionSub-DispositionAttemptDurationRecordingRemarksNext Follow-upLead

4 Oct 2026, 1:49 pm

DIALER_WEBHOOK

Unknown Customer

8482885517

CatechuHealth_Care

Harsh

CHC116

OUTGOINGAnsweredAnswered-Attempt 102:43Recording

-

-

4 Oct 2026, 1:45 pm

DIALER_WEBHOOK

Unknown Customer

9719448938

CatechuHealth_Care

Shubham

CHC080

OUTGOINGAnsweredAnswered-Attempt 100:28Recording

-

-

4 Oct 2026, 1:45 pm

DIALER_WEBHOOK

Unknown Customer

9876038420

CatechuHealth_Care

Harsh

CHC116

OUTGOINGAnsweredAnswered-Attempt 100:28Recording

-

-

4 Oct 2026, 1:44 pm

DIALER_WEBHOOK

Unknown Customer

9422485319

CatechuHealth_Care

Pawan Kumar

CHC067

OUTGOINGAnsweredAnswered-Attempt 109:37Recording

-

-

4 Oct 2026, 1:44 pm

DIALER_WEBHOOK

Unknown Customer

9914379575

CatechuHealth_Care

Harsh

CHC116

OUTGOINGAnsweredAnswered-Attempt 100:11Recording

-

-

4 Oct 2026, 1:44 pm

DIALER_WEBHOOK

Unknown Customer

9960539377

CatechuHealth_Care

Shubham

CHC080

OUTGOINGAnsweredAnswered-Attempt 100:51Recording

-

-

4 Oct 2026, 1:43 pm

DIALER_WEBHOOK

Unknown Customer

9837075027

CatechuHealth_Care

Anurag

CHC082

OUTGOINGAnsweredAnswered-Attempt 100:36Recording

-

-

4 Oct 2026, 1:42 pm

DIALER_WEBHOOK

Unknown Customer

9416056337

CatechuHealth_Care

Bhaivshya Rawat

CHC087

OUTGOINGAnsweredAnswered-Attempt 100:17Recording

-

-

4 Oct 2026, 1:42 pm

DIALER_WEBHOOK

Unknown Customer

8957175500

CatechuHealth_Care

Suraj

CHC066

OUTGOINGAnsweredAnswered-Attempt 110:04Recording

-

-

4 Oct 2026, 1:42 pm

DIALER_WEBHOOK

Unknown Customer

9873386433

CatechuHealth_Care

Anurag

CHC082

OUTGOINGAnsweredAnswered-Attempt 100:37Recording

-

-

4 Oct 2026, 1:38 pm

DIALER_WEBHOOK

Unknown Customer

7909902725

CatechuHealth_Care

Shubham

CHC080

OUTGOINGAnsweredAnswered-Attempt 113:46Recording

-

-

4 Oct 2026, 1:37 pm

DIALER_WEBHOOK

Unknown Customer

9733042133

CatechuHealth_Care

Bhaivshya Rawat

CHC087

OUTGOINGAnsweredAnswered-Attempt 102:58Recording

-

-

4 Oct 2026, 1:36 pm

DIALER_WEBHOOK

Unknown Customer

8278704499

CatechuHealth_Care

Anurag

CHC082

OUTGOINGAnsweredAnswered-Attempt 100:56Recording

-

-

4 Oct 2026, 1:35 pm

DIALER_WEBHOOK

Unknown Customer

9937735989

CatechuHealth_Care

Harsh

CHC116

OUTGOINGAnsweredAnswered-Attempt 100:30Recording

-

-

4 Oct 2026, 1:34 pm

DIALER_WEBHOOK

Unknown Customer

7488814500

CatechuHealth_Care

Harsh

CHC116

OUTGOINGAnsweredAnswered-Attempt 100:35Recording

-

-

4 Oct 2026, 1:34 pm

DIALER_WEBHOOK

Unknown Customer

9900745043

CatechuHealth_Care

Anurag

CHC082

OUTGOINGAnsweredAnswered-Attempt 101:15Recording

-

-

4 Oct 2026, 1:33 pm

DIALER_WEBHOOK

Unknown Customer

9435054175

CatechuHealth_Care

Bhaivshya Rawat

CHC087

OUTGOINGAnsweredAnswered-Attempt 100:35Recording

-

-

4 Oct 2026, 1:33 pm

DIALER_WEBHOOK

Unknown Customer

9422555600

CatechuHealth_Care

Harsh

CHC116

OUTGOINGAnsweredAnswered-Attempt 100:46Recording

-

-

4 Oct 2026, 1:33 pm

DIALER_WEBHOOK

Unknown Customer

9646042843

CatechuHealth_Care

Bhaivshya Rawat

CHC087

OUTGOINGAnsweredAnswered-Attempt 102:47Recording

-

-

4 Oct 2026, 1:32 pm

DIALER_WEBHOOK

Unknown Customer

9669075000

CatechuHealth_Care

Pawan Kumar

CHC067

OUTGOINGAnsweredAnswered-Attempt 100:39Recording

-

-

4 Oct 2026, 1:31 pm

DIALER_WEBHOOK

Unknown Customer

8120722417

CatechuHealth_Care

Pawan Kumar

CHC067

OUTGOINGAnsweredAnswered-Attempt 107:27Recording

-

-

4 Oct 2026, 1:31 pm

DIALER_WEBHOOK

Unknown Customer

8837283177

CatechuHealth_Care

Suraj

CHC066

OUTGOINGAnsweredAnswered-Attempt 100:22Recording

-

-

4 Oct 2026, 1:29 pm

DIALER_WEBHOOK

Unknown Customer

7704944451

CatechuHealth_Care

Bhaivshya Rawat

CHC087

OUTGOINGAnsweredAnswered-Attempt 102:53Recording

-

-

4 Oct 2026, 1:25 pm

DIALER_WEBHOOK

Unknown Customer

9435668288

CatechuHealth_Care

Bhaivshya Rawat

CHC087

OUTGOINGAnsweredAnswered-Attempt 101:50Recording

-

-

4 Oct 2026, 1:24 pm

DIALER_WEBHOOK

Jeetendra Deshmukh

9766540990

CatechuHealth_Care

Meghna

CHC095

OUTGOINGAnsweredAnswered-Attempt 110:15Recording

-

-

4 Oct 2026, 1:23 pm

DIALER_WEBHOOK

Unknown Customer

9998097018

Catechu_UAT

Kiran

CHC071

OUTGOINGAnsweredAnswered-Attempt 101:22Recording

-

-

4 Oct 2026, 1:21 pm

DIALER_WEBHOOK

Hira Lal

8700428572

Catechu_UAT

Bhaivshya Rawat

CHC087

OUTGOINGAnsweredAnswered-Attempt 100:12Recording

-

-

4 Oct 2026, 1:21 pm

DIALER_WEBHOOK

Unknown Customer

9422779150

CatechuHealth_Care

Shahsikant

CHC070

OUTGOINGAnsweredAnswered-Attempt 106:32Recording

-

-

4 Oct 2026, 1:18 pm

DIALER_WEBHOOK

Unknown Customer

9348967707

CatechuHealth_Care

Shubham

CHC080

OUTGOINGAnsweredAnswered-Attempt 100:26Recording

-

-

4 Oct 2026, 1:17 pm

DIALER_WEBHOOK

Pathan Mahmadkhan

9727325226

CatechuHealth_Care

Harsh

CHC116

OUTGOINGAnsweredAnswered-Attempt 102:16Recording

-

-

4 Oct 2026, 1:16 pm

DIALER_WEBHOOK

Mohammed Wajeed

9640120226

CatechuHealth_Care

Anjali

CHC130

OUTGOINGAnsweredAnswered-Attempt 100:24Recording

-

-

4 Oct 2026, 1:14 pm

DIALER_WEBHOOK

Abdus Salam

9864191586

CatechuHealth_Care

Meghna

CHC095

OUTGOINGAnsweredAnswered-Attempt 100:05Recording

-

-

4 Oct 2026, 1:14 pm

DIALER_WEBHOOK

Rabjyot Singh

9935173674

CatechuHealth_Care

Meghna

CHC095

OUTGOINGAnsweredAnswered-Attempt 100:36Recording

-

-

4 Oct 2026, 1:13 pm

DIALER_WEBHOOK

Unknown Customer

8327709169

CatechuHealth_Care

Meghna

CHC095

OUTGOINGAnsweredAnswered-Attempt 100:05Recording

-

-

4 Oct 2026, 1:12 pm

DIALER_WEBHOOK

Jatin Jain

9893194123

CatechuHealth_Care

Pawan Kumar

CHC067

OUTGOINGAnsweredAnswered-Attempt 100:19Recording

-

-

4 Oct 2026, 1:12 pm

DIALER_WEBHOOK

Unknown Customer

9429000874

CatechuHealth_Care

Meghna

CHC095

OUTGOINGAnsweredAnswered-Attempt 100:22Recording

-

-

4 Oct 2026, 1:11 pm

DIALER_WEBHOOK

Unknown Customer

7492806536

CatechuHealth_Care

Meghna

CHC095

OUTGOINGAnsweredAnswered-Attempt 100:12Recording

-

-

4 Oct 2026, 1:11 pm

DIALER_WEBHOOK

Prakash Jena

9439200000

CatechuHealth_Care

Shahsikant

CHC070

OUTGOINGAnsweredAnswered-Attempt 107:53Recording

-

-

4 Oct 2026, 1:11 pm

DIALER_WEBHOOK

Amit Halder

9810316315

CatechuHealth_Care

Shubham

CHC080

OUTGOINGAnsweredAnswered-Attempt 102:57Recording

-

-

4 Oct 2026, 1:10 pm

DIALER_WEBHOOK

kAUSHAL PRAJAPAT

7014599829

CatechuHealth_Care

Meghna

CHC095

OUTGOINGAnsweredAnswered-Attempt 100:08Recording

-

-

4 Oct 2026, 1:10 pm

DIALER_WEBHOOK

Maaz Shaikh

9922066786

CatechuHealth_Care

Meghna

CHC095

OUTGOINGAnsweredAnswered-Attempt 100:08Recording

-

-

4 Oct 2026, 1:09 pm

DIALER_WEBHOOK

Surya Sah

8879544368

CatechuHealth_Care

Meghna

CHC095

OUTGOINGAnsweredAnswered-Attempt 102:39Recording

-

-

4 Oct 2026, 1:09 pm

DIALER_WEBHOOK

Lakshman Dubey

8877667675

CatechuHealth_Care

Bhaivshya Rawat

CHC087

OUTGOINGAnsweredAnswered-Attempt 100:20Recording

-

-

4 Oct 2026, 1:08 pm

DIALER_WEBHOOK

Unknown Customer

9373389626

Catechu_UAT

Kiran

CHC071

OUTGOINGAnsweredAnswered-Attempt 100:54Recording

-

-

4 Oct 2026, 1:07 pm

DIALER_WEBHOOK

Thevasim Builder

9460245786

CatechuHealth_Care

Bhaivshya Rawat

CHC087

OUTGOINGAnsweredAnswered-Attempt 101:48Recording

-

-

4 Oct 2026, 1:06 pm

DIALER_WEBHOOK

Radheshyam Pareek

9435545971

CatechuHealth_Care

Ayushi Kant

CHC091

OUTGOINGAnsweredAnswered-Attempt 100:13Recording

-

-

4 Oct 2026, 1:06 pm

DIALER_WEBHOOK

Debadatta Nayak

9178109120

CatechuHealth_Care

Meghna

CHC095

OUTGOINGAnsweredAnswered-Attempt 100:31Recording

-

-

4 Oct 2026, 1:06 pm

DIALER_WEBHOOK

Sunil Patel

9638120955

CatechuHealth_Care

Anurag

CHC082

OUTGOINGAnsweredAnswered-Attempt 119:40Recording

-

-

4 Oct 2026, 1:06 pm

DIALER_WEBHOOK

shaikh hakim mahomad mubin

9273561173

CatechuHealth_Care

Shubham

CHC080

OUTGOINGAnsweredAnswered-Attempt 100:28Recording

-

-

4 Oct 2026, 1:05 pm

DIALER_WEBHOOK

Kunhimohammed Kunhimohammed

7012987990

CatechuHealth_Care

Ayushi Kant

CHC091

OUTGOINGAnsweredAnswered-Attempt 100:07Recording

-

-